You cannot cancel the order and demand refund once order is successfully placed and processed by the payment gateway. Refund requests will only be considered…
- If the buyer does not get the delivery of the ordered products within 120 days (in India) from the order date.
- If Rajdeep Industrial products Pvt Ltd fails to ship the ordered products.
- If the shipping location is not serviced by our contracted courier.
No refund requests will be entertained for damaged products. Damaged products will be exchanged as per our exchange policy.
The refund process will start from 121st day of order and it will take a minimum of 60 days thereafter.
No Returns will be entertained if a customer wants to return the product for the reasons like he OR she doesn’t like it after delivery of the product or feels the product doesn’t match his or her expectations. No refunds will be given in the following cases:
- Incorrect or outdated delivery address
- After 2 failed delivery attempts by our courier agencies.
- Package refused by recipient.
- In case of minor design and color variations. In case of products, there will always be some variation in color between products you see online and products you get in hand.
- All emails in this regard are to be sent to firstname.lastname@example.org
Rajdeep Industrial products Pvt Ltd does not entertain returns after the order is successfully placed and payment is made by the buyer. Buyers are requested to place the order only if they agree with this term.
Rajdeep Industrial products Pvt Ltd will accept exchange of our products purchased through our website rajdeepindia.com, subject to the terms and conditions mentioned below…
- Exchange requests will be entertained only in case our products received by the buyer are in damaged condition. Only such broken / damaged products will be considered for return and exchange thereafter.
- Buyer has to inform the company of his OR her intention to exchange the broken / damaged products within 48 hrs of receipt of the goods at his OR her shipping address.
- Such broken / damaged products should be sent to Rajdeep Industrial products Pvt Ltd only after written email consent from the company to send back the product.
- All exchanges will be made after we receive the returned shipment of broken / damaged products. This is to confirm that you really received broken / damaged products. The courier charges for returning the products will be borne by the company. Within 3 days of receipt of the products, the broken / damaged products are to be sent back to the following address…
Rajdeep Industrial products Pvt Ltd,
143, Sinhagad Road,
Opp Lokmat Press,
Wadgaon Dhayari, Pune – 411041
Call us now: 020-24393751/52/53/54